Exceptions / non-returnable items
We do not accept returns. Please get in touch if you have questions or concerns about your specific item. Gaskets, clamps, loose flanges, and single mechanical seals, these consumable parts can be provided free of charge, customer pays shipping in one years.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.We can video call to guide you.